Hi Kiwi,
I have had good and bad service from DF, as you say no problems with sending stuff back
I just wish they would take the comments of the customers on board re crap parts etc
The attitude I got was "there it is, thats what we sell, like or lump it"
Some of the staff are very helpful poking out odd or old stuff that may not be on their website list
others cant be arsed
Problem is with Ariels your hands are tied in for a lot of parts
For BSA A10 engines or SS parts I go to SRM, Lightning spares, or Motalia
Autocycle engineering for Mudguards, chainguards fork legs etc and Goldie stuff
I rebullt a C15 engine recently and C&D had everything I needed quick service and helpful
Cheers
John O R